Support when you need it. Monthly plans available.

Small businesses, consultants, sole traders and so on typically do not have in-house IT support.

It is often not their skill set and small niggly problems just slow them down and frustrate.

Is this you?  We can help you get the best out of your IT and present yourself professionally to clients.

Troubleshooting and Support for Microsoft 365

Don’t get frustrated, let First Call do it for you.

Do you sometimes feel that the closer a deadline becomes, the more your technology lets you down? That it seems to know when you’re in a hurry or under pressure, so it deliberately sabotages you? We know that feeling too!

The more professional your documentation looks, the better for your integrity and credibility. So, if you’re struggling to format that Word proposal, tidy up a PowerPoint presentation, amend that chart or simply can’t make Microsoft do what you want it to do, then we can step in and take over.

Don’t fight with your PC for hours – instead hand it over to us.

Monthly Support

We can be on hand to help you out via our monthly support service.

When a problem arises, we can plan how to sort out the issue. This might be a quick phone call, a video conferencing session with screen sharing or an email with instructions on how to fix the problem and so on.

We can work it out together.

We will be a part of your team so you know you have someone you can trust on your side and can get the most out of your Microsoft software.

Contact us today and find out how we can help you.

Microsoft Training

Be more productive and improve your skills with targeted Microsoft 365 training. Find out the courses we provide.

Knowledge Hub

Do you think there must be a quicker and easier way to use a Microsoft feature. Watch short videos to help you use your Microsoft software proficiently.

Customer Feedback

Find out how we have helped our customers to get the best out of their IT.

Frequently asked questions

How do I know which version of Microsoft 365 I’m using?

Within Word, Outlook, PowerPoint and so on, from the Ribbon select the File tab and then select Account.

In Word, how do I stop a graphic moving around?

Use the Lock Anchor feature. This is described in our April 2021 Newsletter.

How do I know which version of Windows 10 my PC is running?

Select the Start button and from the Start Menu select Settings. Within Windows Settings select System and About.

In File Explorer, how do I view the file without opening it?

Within the View tab of File Explorer turn on the Preview Pane.

How do I choose which apps automatically run when I start my Windows PC?

Select the Start button and from the Start Menu select Settings. Within Windows Settings select Apps and then Startup. Turn on or off the applications to automatically run when you start your PC.

How do I ensure that the company logo is in the same place on every slide within my PowerPoint presentation?

Add the company logo to the Slide Master and every slide based on this master will display the logo in the same place. From the Ribbon select the View tab and select Slide Master.

How do I delay the update of my Windows PC?

Select the Start button and from the Start Menu select Settings. Within Windows Settings select Update & Security and then Windows Update. Select Pause updates for 7 days. You can repeat this to add another 7 days.

How do I print my Excel spreadsheet to A4 paper or PDF?

Firstly, ensure the paper size is set to A4 – Ribbon > Page Layout tab > Size. Then use Page Layout > Scale To Fit – Width and Height to determine how many pages the spreadsheet should fit on. Go to File > Print to see the print preview and make any changes required to the Print settings.