“Susan provides an amazing service for small businesses who need a variety of support on all Microsoft and IT related issues/products. I found Susan’s service very friendly and supportive and nothing was ever too much trouble. Her monthly service support has enabled me to setup my business and I couldn’t have done it without Susan. Thank you.”

Amanda Hickey

Amanda Hickey Consultancy

“Susan Barrett’s training on Microsoft programmes is excellent. She is clear, concise, organised and teaches in an “easy to understand, follow and learn” way! Susan’s style is upbeat, engaging and she is very smiley – essential if, like me, you are not naturally a technically minded person. The last course, on Power Point, was perfectly timed, contained the relevant and essential basics for anyone to produce an attractive and compelling deck of slides.”

Paula Ruane

“I took up a six-month option on First Call’s support service. It was brilliant and really got my skills up to speed quickly. Each session was tailored to my needs, with Susan offering suggestions so we could make the most of the time. Susan is very knowledgeable, and knows lots of short cuts that save you loads of time and make your work look very professional. Her training is so straight forward and clear, so you learn lots. Sign up to her newsletter too – brilliant.”

Deborah Strazza

Galyna HR

“When I recently had a problem with one of the Microsoft packages, I did not hesitate to speak to Susan and booked some time with her. She knew instantly how to sort it and she did it quickly and proficiently. Signing up to her support service is a must for all businesses to enable them to run smoothly with no ‘down time’ trying to work it out yourself.”

Jan Ibbott

The Founders Club

“Just a quick note to say thank you for the time you spent with me last week. It was so useful to have a point of contact to whom I could go to solve the Excel problem I had. It meant I didn’t have further delay and could get on with the project I was working on. The perfect resource.”

Colin Chamberlain

Chamberlain, Stean and West

“Susan is absolutely brilliant! She has saved me hours of time spent analysing Excel data. I would highly recommend her services to anyone looking to learn more about Microsoft products, she is definitely my go-to when I have any queries.”

Natalie Theo

Shape Digital Marketing

“Today we completed our Excel training provided by Susan. Although I have been using Excel for years and years this was such an informative session, with tonnes of shortcuts and top tips. As they say you don’t know what you don’t know and I would recommend this course to anyone. In the long run it will save you SO much time…..which I think we said again and again throughout the training.”

Sharon Gaffney

Pump House Theatre and Arts Centre

“When I was ready to throw my PC out of the window in frustration at Microsoft Teams, Susan was able to calmly talk me through the issue and offer solutions to help me get up and running again. This saved me time, saved face with my client, and also saved my frazzled nerves.”

Helen Curry

Foundation PR

“I would just like to thank you for being very welcoming, supportive and patient from start to finish, the course was laid out very well and the pace and delivery of it was excellent, thank you for making the Splicecom course an enjoyable experience.”

Darren Holmes

Voice 2 Voice Ltd

“Having struggled with MS Word on many occasions, in just half an hour Susan explained some fundamental functions of MS Word that will help me no end. From shortcuts to setting up font styles, I’m now warming to Word and will be able to offer templated Word documents to my clients. Thank you Susan, I’ll be calling you when I have my next Word query/meltdown.”

Catherine Imrie

Catherine Imrie Design

“We are so pleased to be using Susan to provide our training as this has been targeted to our needs and extremely beneficial to our company. We have all learnt new skills, improved on our usage of Excel and generally are far more confident and proficient in its use.”

Helen McLaughlin,
Finance Manager

Woodmansterne Publications

“Susan actually made me raise an eyebrow about MS Excel and Word – I thought I was a self-confessed expert until she did her presentation! Consider me well and truly schooled!”

Vernette John-Joiles

7D Web Design

“Susan provided our team with excellent Excel training. We were provided with knowledge gap questionnaires before hand which ensured that the training sessions were well pitched and tailored perfectly to the participants needs. I would highly recommend Susan as a reliable, knowledgeable and professional trainer.”

Wendy Beazley
Head of Partner Experience

2 Circles Communications Ltd

“Susan is a great teacher, and in a short space of time, I have learnt of host of new skills which have helped me tremendously in using the more advanced features of Excel.”

Adam Nemenyi

Aerospares 2000 Ltd

“We are a local healthcare provider and Susan has delivered a variety of IT courses for our staff. The training is always very well evaluated and Susan has come back to deliver courses that were not in our training programme because staff had wanted to have some more knowledge on the next level up. This is great for us as it gives our staff more IT skills and it’s excellent for individual staff progress/development.”

Louise Howey
Training and Development Officer

Peace Hospice Care

“Susan has been my saving grace more times than I can remember. She’s an absolute master of professional formatting and presentation and being able to use her services has saved me hours of time and frustration. She consistently turns work around speedily and no matter what mess I send her, converts it into something that looks impeccable.”

Richard F Messik

RFM Associates Chartered Accountants

“Susan has been training our staff in the use of Microsoft Office products since 2011 as well as a custom written IT Induction course for new staff. Like many companies we made the mistake in the past of assuming staff will just instinctly know how to use Word or Excel – by providing training we get far better return on the ever increasing investment in the IT systems needed in the 21st century. Susan’s courses consistently receive good feedback from the attendees.”

Bryan Raven
Managing Director

White Light Ltd

“Microsoft Word training with Susan helped me better understand how to use key features, so I can work more efficiently. She slowly and clearly talked me through practical demonstrations of how to carry out tasks I had been struggling with, and suddenly it all seemed so simple! I can now work far more quickly, with all my formatting set up correctly and ready to go. I thoroughly enjoyed my training session with Susan, and would highly recommend it to anyone who regularly uses Microsoft Office. Even if you know the basics, she’s got plenty of tips to teach you, and investing a little time and money in some quality training, really does make life easier in the long run. After just one session I can already see an improvement in the quality of my work. Thanks Susan!”

Alexandra Zetter
Managing Director

Mummy SOS Ltd

“Susan has supplied the Stage Technologies Group with training on the Microsoft Office suite of products over a number of years. Our needs are ad hoc and Susan has been prepared to supply training as and when required, and to tailor the courses to whatever diverse range of trainees we have available! The sessions are always of excellent quality, delivered in a friendly and accessible way whatever the level of the trainees. We cannot recommend Susan’s service highly enough and plan to use them again as our training needs arise.”

Nikki Scott, Managing Director, Stage Technologies Ltd

Nikki Scott
Managing Director

Stage Technologies Ltd

“We have been thinking of moving to an electronic office diary for some time, and our recent Outlook training has enabled us to set up a system to go live. The session was tailored to our particular requirements and skills level, and was delivered in a friendly manner. The “hands-on” training approach has given our staff the confidence to use Outlook in a way that will benefit the company as a whole.”

Maureen Lamburn

Lamburn and Turner Chartered Accountants